Health Care
Emergency medical care
Emergency Medical Care
Emergency (necessary) medical care – medical care that is necessary when a person’s life is in danger or when there is a real threat if care is not provided promptly.
Emergency (necessary) medical care is provided free of charge.
Emergency medical care can be reached by dialling the short phone number 112 (available 24 hours a day).
Emergency medical care is also provided at emergency medical care units – departments of inpatient personal health care institutions that receive patients who seeking emergency medical care, other urgent health services, and/or planned hospitalisation.
EMERGENCY MEDICAL CARE UNITS IN VILNIUS (open 24 hours a day):
Admission-Emergency Department of Vilnius University Hospital Santaros Klinikos
Address: Santariškių g. 2, Vilnius, Building B
Tel.: +370 5 236 5110
For more information, visit santa.lt/pacientams-ir-lankytojams-skubi-pagalba;
I Children Admission-Emergency Department Subdivision of Vilnius University Hospital Santaros Klinikos (Paediatric building)
Address: Santariškių g. 4, Vilnius
Tel.: +370 5 272 0387
II Children Admission-Emergency Department Subdivision of Vilnius University Hospital Santaros Klinikos (Surgery building)
Address: Santariškių g. 7, Vilnius
Tel.: +370 5 272 0556
For more information, visit vaikuligonine.lt/informacija-atvykstantiems/pacientu-priemimo-tvarka
Vilnius University Hospital Žalgirio Klinika – emergency dental services
Address: Žalgirio g. 115, 117, Vilnius
Tel.: +370 5 272 1031
For more information, visit zalgirioklinika.lt/skubi-odontologine-pagalba-nakties-metu-savaitgaliais-ir-svenciu-dienomis
Department of Emergency Medicine of Public Institution Vilnius City Clinical Hospital
Address: Antakalnio g. 57, Vilnius
Tel.: +370 5 234 4487
For more information, visit vmkl.lt/lt/2/213-primimo-skubiosios-pagalbos-skyrius;
Children’s Emergency, Intensive Therapy and Consultation Department of Public Institution Vilnius City Clinical Hospital
Address: Antakalnio g. 57, Vilnius
Tel.: +370 5 210 4506
For more information, visit vmkl.lt/lt/kontaktai/29-kur-kreiptis/klinikos-ir-skyriai/vaik%C5%B3-lig%C5%B3-klinika/526-vaik-primimo-skubios-pagalbos-poskyris.html;
Public Institution Republic Vilnius University Hospital
Address: Šiltnamių g. 29, Vilnius
Tel.: +370 5 216 8939
For more information, visit rvul.lt/index.php/struktura-ir-kontaktai/ligonines-skyriai/skubios-pagalbos-skyrius/#ar-visada-butina-vykti-i-ligonine
EMERGENCY PSYCHOLOGICAL AND PSYCHIATRIC CARE (IN CASES OF SUICIDE CRISIS, TRAUMATIC EVENTS, ETC.) IS PROVIDED:
Emergency care for serious mental conditions or life-threatening situations, including if a person is intending (or attempting) to commit suicide.
Working hours: I–VII (24 hours a day)
Tel.: 112
Mental Health Clinic of Public Institution Central Outpatient Clinic (Centro Poliklinika) (emergency care for individuals in crisis situations, including those who have attempted or are intending to commit suicide, etc.)
Working hours: I–V, 7 a.m. – 8 p.m.
Address: Vytenio g. 59, Vilnius
Tel.: +370 5 265 8564
For more information, visit pylimas.lt/paslaugos/psichikos-sveikata/psichikos-sveikatos-klinika/79
Doctor on Duty Service of Public Institution Central Outpatient Clinic (Centro Poliklinika)
Working hours: I–V, 8 p.m. – 7 a.m. (night); 24 hours a day on weekends and holidays.
Address: Pylimo g. 3, Vilnius, Room 131.
Tel.: +370 5 252 7218
For more information, visit pylimas.lt/paslaugos/butinoji-pagalba/medicinos-psichologo-konsultacijos/169#c-86/t-127
Doctor on Duty Service of Public Institution Central Outpatient Clinic (Centro Poliklinika)
Remote consultation with medical psychologists
Working hours: I–VII, 8 p.m. – 7 a.m. (night)
Contact information for on-duty psychologists is provided here.
Psychological Crisis Help Centre – emergency primary psychological help
Working hours: I–V, 9 a.m. – 7 p.m.; VI, 9 a.m. – 3 p.m.; open on public holidays.
Tel.: 1815
For more information, visit hi.lt/psichologiniu-kriziu-pagalbos-centras-tel-1815/#–susisiekite
Admission and Consultation Department of Public Institution Vilnius City Mental Health Centre – emergency psychiatric care 24 hours a day
Address: Vasaros g. 5, Vilnius
Tel. +370 5 261 7217.
For more information, visit vasaros.lt
NON-LIFE-THREATENING CONDITIONS: WHAT TO DO?
The phone number 113 is intended for non-urgent medical information or consultation. It can be used when only medical advice is needed. For conditions that are not life-threatening, residents should first contact their family doctor. If the family doctor is unavailable, they should reach out to the medical institution with which the family doctor has a contract for providing emergency care services outside of working hours.
Where should you go during the non-working hours of the outpatient clinic where you are registered? (in Lithuanian) vilnius.lt/lt/savivaldybe/sveikata-ir-socialiniai-reikalai/sveikata/kur-ieskoti-pagalbos-vaikui-susirgus-ne-darbo-dienomis/
Health Services Memo
In this memo, you will find information on the health care services available based on whether you have health insurance; as well as how and where to register with a family doctor.
Health Care Institutions in Vilnius
Below is a list of outpatient clinics in Vilnius City Municipality and their contact information. Most of these clinics offer information and services in English, Russian, Ukrainian, and possibly other languages. You can find more details about registering for personal health care services and the procedures for service provision in the section “Health Services Memo”.
List of outpatient clinics in Vilnius City Municipality:
- Antakalnis Outpatient Clinic
For more information, visit antakpol.lt
- Šeškinė Outpatient Clinic
Šeškinės g. 24, Vilnius
For more information, visit poliklinika.lt
- Central Outpatient Clinic (Centro Poliklinika)
Pylimo g. 3, Vilnius
Departments of Central Outpatient Clinic
Naujamiestis Primary Personal Health Care Centre, K. Kalinausko g. 4, Vilnius
Lukiškės Primary Personal Health Care Centre, Gedimino pr. 27, Vilnius
Vytenis Primary Personal Health Care Centre, Vytenio g. 59, Vilnius
Senamiestis Primary Personal Health Care Centre, Pylimo g. 56, Vilnius
Trakų Vokė Family Doctor’s Room, Žalioji a. 3, Vilnius
Aukštieji Paneriai Family Doctor’s Room, Agrastų g. 16, Vilnius
Gerosios Vilties Primary Personal Health Care Unit, Gerosios Vilties g. 1A, Vilnius
For more information, visit pylimas.lt
- Karoliniškės Outpatient Clinic
Loretos Asanavičiūtės g. 27A, Vilnius
Departments of Karoliniškės Outpatient Clinic:
Pilaitė Health Care Centre, Karaliaučiaus g. 11, Vilnius
Lazdynai Health Care Centre, Erfurto g. 15, Vilnius and Architektų g. 17, Vilnius
For more information, visit karpol.lt
- Naujoji Vilnia Outpatient Clinic
- Sirokomlės g. 8, Vilnius
Departments of Naujoji Vilnia Outpatient Clinic:
Naujininkai Clinic, Dariaus ir Girėno g. 18, Vilnius
Salininkai Clinic, Pranciškaus Žvirkos g. 4A, Vilnius
For more information, visit nvpoliklinika.lt
- Centre for Ambulatory Health Care Services of
Vilnius City Clinical Hospital
Antakalnio g. 124, Vilnius
For more information, visit byt.lt/FW3y5
- Grigiškės Health Care Centre
Mokyklos g. 10, Vilnius
For more information, visit gspc.lt
The following is a list of medical facilities in 0Vilnius where you can seek care for childbirth.
Maternity care institutions in Vilnius
- Vilnius City Clinical Hospital
Antakalnio g. 57, Vilnius
Tel.: +370 5 239 1486
- Centre of Obstetrics and Gynaecology of Vilnius University Hospital Santaros Klinikos
Santariškių g. 2, Building F, Vilnius
Tel.: +370 697 71 247
- Vilnius Maternity Hospital
Tyzenhauzų g. 18A, Vilnius
Tel.: +370 5 262 2455
Mental Health
Free psychiatrist services in Vilnius
Consultation with doctors from Ukraine: adult psychiatrist-psychotherapist and children’s psychiatrist-psychotherapist. Both adults and children can access these services. Qualified psychiatric and psychotherapeutic assistance is available in Ukrainian and Russian. Support for refugees from Ukraine and Belarus is provided free of charge.
Services are offered at Vilnius City Mental Health Centre, located at Vasaros g. 5, Building IV, Centre for Psychotraumatology. Working hours: I–III, 11 a.m. – 7 p.m.; IV–V, 8 a.m. – 4 p.m.
If you have any questions, please contact by phone at: +370 672 02 735 or by email at CPT@vasaros.lt
Free emotional support and psychological help
If you are experiencing mental health difficulties, please reach out to the contacts below for help:
Organisation | Contacts | Help provided | Intended for | How is the help provided? | Language | Other conditions | |
INDIVIDUAL OR GROUP COUNSELLING | |||||||
Caritas | Tel.: +370 673 48 052
Tel.: +370 683 82 883 (art therapy) |
Individual psychological counselling and group art therapy sessions | Everyone | Constantly, and as needed | Russian and English | Project-based. Ukrainians with temporary protection and asylum seekers are accepted, as well as those with temporary or permanent resident permits | |
IOM Lithuania Migration Information Center (MICenter) | Tel.: +370 800 22 922
Social network Facebook: @micentre lithuania |
Individual psychological counselling, and personal consultations for women after childbirth | Everyone | Constantly; follow updates on their Facebook account | Russian and English | ||
IOM Lithuania Migration Information Center (MICenter) | Tel.: +370 800 22 922
Facebook and Telegram: @micentre lithuania, Website: lithuania.iom.int/lt |
Various therapy groups | Everyone | Constantly, follow updates on their Facebook and Telegram accounts | Therapy groups are conducted in Russian and English. Please pay attention to the language that will be used during the sessions before registering | ||
Red Cross | Tel.: +370 602 94 496 (Sofija, Ukrainian, provides information in English and Ukrainian languages)
+370 677 92 66 |
Individual psychological counselling and psychoeducational sessions | Ukrainians | As needed, usually once a week; group sessions last 1.5–3 hours | Russian | Services are available until August 2025. | |
Save the Children | Tel.: +370 645 91 559
Social worker
|
Individual consultations provided by psychologists and social workers | Ukrainian parents (guardians), children, pregnant women | As needed | Russian
|
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Crisis Management Center | Tel.: +370 640 51 555
Live queue at Antakalnio g. 97-47, Vilnius ( I–V, 4 p.m. – 8 p.m.; VI 12 p.m. – 4 p.m.) Facebook: @Krizės Įveikimas Skype: @krizesiveikimas |
Individual consultations | Everyone | As needed | Russian | The first consultation is free; additional consultations cost EUR 15 each. Free sessions are available if necessary. | |
SOS Children’s Villages | Tel.: +370 5270 5091
|
Individual or group psychological counselling | Ukrainians | As needed | Russian | For registration, contact the specified emails | |
EMOTIONAL SUPPORT AND INFORMATION PROVISION BY PHONE AND ONLINE | |||||||
Parents’ line (Emotional support for parents) | Tel.: +370 800 90 012 | Support for parents facing challenges | Everyone | By phone | Russian and English. Coordination with a consultant is required. | I–V: 9 a.m. – 1 p.m.
and 5 p.m. – 9 p.m. |
|
Silver Line | Tel.: +370 800 80 020 | Emotional support for the elderly | Everyone | By phone | Russian and Polish | I–V: 8 a.m. –10 p.m.;
VI–VII: 11 a.m. – 7 p.m. |
|
Linija “Doverija” | Tel.: +370 800 77 277 | Anonymous emotional support for teenagers and young adults | Everyone | By phone | Russian
|
I–VII: 4 p.m. –7 p.m. | |
Men’s Line | Tel.: +370 670 00 027
Email: info@vyrulinija.lt |
Emotional support for men | Everyone | By phone, email | Russian and English | I–V: 10 a.m.–2 p.m. | |
Premature Newborns Help Line | Tel.: +370 612 03 800, Email: ankstukulinija@gmail.com | Psychological support for women and families of premature babies | Everyone | By phone, email | Russian and English. Coordination with a consultant is required. | Available 24/7 | |
Child Rights Line | Tel.: +370 800 10 800, Email: konsultacijos@vaikoteises.lt
|
Consultations for children and parents regarding violations of children’s rights | Everyone | By phone, email | Russian and English | I–IV: 8 a.m. – 7 p.m.;
V and pre-holidays: 8 a.m. – 6 p.m. |
|
Artscape | Tel.: +370 690 51 517
Facebook: @Artscape Website: |
Non-professional emotional support through creative workshops | Ukrainian children, young people, and women | Workshops take place after the group is formed and last for 3 to 4 months | Russian | Follow Facebook and the website for group formation updates. Information is also provided to children at school. | |
Centre for Specialised Comprehensive Assistance | Tel.: +37070055516 | Emotional support for victims of domestic violence | Everyone | By phone | Russian and English. Coordination with a consultant is required. | I-V: 8 a.m. – 6 p.m. |
Other support
Comprehensive support to Ukrainians who have experienced sexual violence and exploitation
The Centre Against Human Trafficking and Exploitation, in collaboration with the Ministry of Social Security and Labour of the Republic of Lithuania, is implementing the project “Comprehensive Support for Victims of Sexual Abuse from Ukraine”.
If you are a victim of sexual abuse or exploitation (in Ukraine or abroad), we encourage you to apply for support, including medical, psychological, legal (consultation or representation), and material assistance (clothing, footwear, hygiene products, transport tickets). Confidential and free help is available to everyone.
- The hotline number +370 662 42 920 is available on weekdays from 8 a.m. to 5 p.m. (in Russian and English) until the end of 2024.
- You can also reach out by email at ua.victimsupport@anti-trafficking.lt