LT EN UA

For those arriving from Ukraine

Vilnius supports Ukraine and stands ready to offer security to Ukrainians fleeing the war.

Information about the arrival of Ukrainians to Vilnius – International House Vilnius +370 526 40 200 (open 8:00 am – 10:00 pm (GMT+2)

Information to Ukrainians citizens: Migration Department +370 5 271 7112, on weekdays and weekends 7:30 am–9:00 pm.

Accommodation and travelling from Polish border: ‘Stiprūs kartu’ helpline +370 677 22222, daily, 7/24.

General information about life in Lithuania: Migration information centre: ‘Renkuosi Lietuvą’ +370 525 14352, weekdays 8:00 am–5:00 pm.

MIGRATION SERVICES

Ukrainian citizens holding biometric passports and those whose national visas or temporary residence permits are about to expire in the Republic of Lithuania may immediately start using the 90-day visa-free regime upon expiry of these documents.

No return or expulsion decisions will be taken against Ukrainian citizens and their family members during this period.

Ukrainian citizens and their family members in respect of whom decisions have been taken to return them to a foreign state may remain in the Republic of Lithuania. The Migration Department will publish additional information on the actions these individuals will need to take.

National visas and temporary residence permits will not be revoked for Ukrainian citizens and their family members in Lithuania.

National visas will not be issued to Ukrainian citizens not holding valid foreign passports, but applications for temporary residence permits for humanitarian reasons will be accepted.

After registration, you will be able to obtain a residence permit in Lithuania or a national visa as a matter of urgency.

Only foreigners arriving in person will be registered. Once foreigners have been registered, they will be able to apply for a temporary residence permit or a national visa for humanitarian reasons. After registration, foreigners without a place of residence will be taken to temporary accommodation (to municipalities or individuals). Migration department>>

WORK

Do I have to register to the Employment Service?

Do I have to register to the Employment Service?

Ukrainian war refugees arriving to Lithuania do not have to register with the Employment Service, but in order to be employed, they need to register with the Migration Department. You can register at any branch of the Employment Service or by calling 1883 and + 370 661 10 885.

The applicant will be assigned a service specialist who will provide full information on job search and vocational training.

You can apply for training support, mobility support and employment subsidies through the Employment Service.

What are the additional employment opportunities?

What are the additional employment opportunities?

The only smart app in the country among employees and employers to search for a job is Scobo. There you will see the most suitable employers for you, and companies – potential employees who meet the requirements of their job positions.

You can also follow job offers on these websites:

INFORMATION ABOUT EDUCATION

Admission to General Education Schools in Vilnius

Admission to General Education Schools in Vilnius

If you want your child to start attending Vilnius general education school, you can apply directly to the school for admission. If there are no places in the chosen school, please, contact us tel. (8 5) 211 2000 or short number 1664.

Admission to Pre-School and Pre-Primary Education Institutions of Vilnius City

Admission to Pre-School and Pre-Primary Education Institutions of Vilnius City

The admission procedure is centralised. For a consultation regarding admission, clients can directly contact by tel. (8 5) 211 2000 or short number 1664.

How to Register My Child in Pre-Primary/Pre-School Education Groups? 

How to Register My Child in Pre-Primary/Pre-School Education Groups? 

Applicants should send a free-format signed application regarding the admission (find the form attached) and copies of the following documents: a passport of one of the parents (guardians), child’s passport and child’s birth certificate, to the Pre-School Education Department of Vilnius City Municipality Administration via email savivaldybe@vilnius.lt, by post to Konstitucijos pr. 3, LT-09601 Vilnius, or to bring all the said documents to the Customer Service Department at Konstitucijos pr. 3 in Vilnius.

You can find the neighbourhood-based list of the institutions here – https://aktai.vilnius.lt/document/30365205

When a spot has been assigned and the child starts going to a kindergarten, after receiving the permit to reside in Lithuania, parents must update their personal data and inform the institution administration and the Pre-School Education Department about the said fact.

Parents must submit a free-format application as well as copies of the documents regarding data renewal to the Pre-School Education Department via email savivaldybe@vilnius.lt or by bringing them to the Customer Service Department, the address of which is Konstitucijos pr. 3, Vilnius. Then the data will be updated and parents will be able to see all the information, related to their child’s educational institution, here: https://svietimas.vilnius.lt/.

Will Ukrainian children be provided with free meals and assistance in purchasing kindergarten and school supplies?

Will Ukrainian children be provided with free meals and assistance in purchasing kindergarten and school supplies?

The following support is provided to children of Ukrainian refugees attending schools in Lithuania:

  • free school meals (lunch, breakfast, afternoon meal, free meals at the school summer camp);
  • assistance in purchasing school supplies (it will be possible to apply from 1 July to 5 October this year for the 2022-2023 school year).

Pre-schoolers, first graders and second graders receive free lunch without assessing family income. No requests required. Breakfast and dinner are exceptionally available for students in grades 0-2 when assessing family income. In this case, a request must be made.

Free meals (lunch, breakfast, afternoon meal) are provided for students in grades 3-12 when assessing family income. A request must be made.

Where to apply for free meals?

If the family lives in Vilnius and the child has started attending Vilnius city school, the administration of that school must be applied for free meals. A school representative will help fill out the application.

If the family has stayed in Vilnius but the child attends a school outside Vilnius, the application must be submitted to the administration of the school where the child is studying (the application will be forwarded to the Social Benefits Division of City of Vilnius) or to the Vilnius City Administration Customer Service Center at Konstitucijos ave., 3. In this case, a specialist will help.

Who can make a request?

The following persons can make a request:

– one of the child’s parents or other cohabiting adults;
– an adult student;
– a minor student who is married or emancipated;
– a student aged 14-18 with parental consent.

Consultations and information are provided by phone (8 5) 211 2000 or short number 1664.

OPPORTUNITIES TO STUDY AT VILNIUS UNIVERSITY

Vilnius University offers financial support and the opportunity to continue studies in Lithuania for the Ukrainian academic society and students. The students who have been studying in Ukraine, can transfer their studies from current university in Ukraine directly to VU or they may apply for the studies in 2022/2023. The students may also apply to the State-funded places or to the special scholarship of the Grand Duchy of Lithuania. More information about opportunities to study at VU here.

NON-FORMAL EDUCATION

Can children from Ukrainian families attend non-formal education classes?

Families who have left the war zone in Ukraine and are based in Vilnius can choose from 101 activities offered by non-formal education practitioners, from sports and technology to music and theater. The full list is available>> here.

To register for non-formal education activities, please call the specified contacts of the institution. Evelina Petrovskaya, the Chief specialist of the Vilnius City Administration Youth Affairs Division, can be consulted by e-mail evelina.petrovskaja@vilnius.lt or by phone +370 699 58 328 (Lithuanian, Russian).

MUSIC AND ART SCHOOLS

We invite children from families who have come to Vilnius from the war zone in Ukraine to attend classes at free music and art schools in Vilnius. Schools tailor the curriculum to children’s experiences and needs.  You can find the classes offered by music and art schools and the contacts of the persons responsible for admissions here>>

To register children for classes organized by music and art schools, we invite you to call the specified contacts of the institutions.

VILNIUS CHILDREN AND YOUTH CLUBS, OPEN YOUTH CENTERS AND OTHER INSTITUTIONS

Children of families who have left the war zone in Ukraine and settled in Vilnius can spend time in Vilnius in a safe and integral environment. We invite you to visit Vilnius city children and youth clubs; student creation, training, tourist centers; open youth centers and open youth spaces. The activities offered in these institutions are free of charge.

To register for the activities, call the listed office contacts. List>>

SPORTS ACTIVITIES FOR CHILDREN

Vilnius City invites children from Ukraine to free workouts in Vilnius sport schools! Thus, if you have children of school age, who are interested in various sports, contact the persons below for registration.

Vilnius City Basketball School
Contact persons: Sandra Mockutė, +370 6 9180343 (Russian) and Evelina Budėnaitė, +370 6 3978587 (English).

  • Basketball (7-19 years old)

Sport School “Sostinės tauras”
Contact person: Klaidas Janeika, +370 6 0601735, klaidas@smtauras.lt (in Russian or English).

  1. Handball (10-18 years old)
  2. Volleyball (10-18 years old)
  3. Table-tennis (9-18 years old)
  4. Checkers (10-18 years old)
  5. Chess (10-18 years old)

Capital Sport Centre
Contact person: Julija Stefanovič, +370 6 3280272, julija.stefanovic@vilnius.lt (in Russian or English).

  1. Bicycle sport (9-15 years old)
  2. Canoes and kayaks (10-14 years old)
  3. Shooting (12-17 years old)
  4. Rowing (12-17 years old)
  5. Modern pentathlon (11-18 years old)
  6. Fencing (11-15 years old)
  7. Triathlon (11-14 years old)
  8. Orienteering sport (11-16 years old)
  9. Sport gymnastics (5-10 years old girls and 5-12 years old boys),
  10. Rhythmic gymnastics (5-14 years old)
  11. Martial arts (6-12 years old)
  12. Track-and-field athletics (8-17 years old)
  13. Swimming (7-16 years old)
  14. Diving (12-16 years old)
  15. Water polo (7-10 years old)

Vilnius Health Centre for Schoolchildren
Contact person: Reda Sakalienė, +370 5 2766729, rastine@vmsc.lt (in Russian or English).

  • Swimming (7-18 years old)

Fabijoniškės Swimming Pools
Contact person: Donatas Balandis, +370 6 1670242 (in Russian or English).

  • Teaching of second-graders to swim (7-10 years old)

FREE COURSES OF THE LITHUANIAN LANGUAGE

Courses of the Lithuanian language for adults

Courses of the Lithuanian language for adults

Due to the maximum number of participants, registration for the training will be suspended, but will be resumed in the near future.

Vilnius City and Vilnius Centre of Educational Progress, Vilnius University, Nocturnal Vilnius Hive and adult schools operating in the municipality are going to organise free courses of the Lithuanian language.

The courses of the Lithuanian language will be conducted to the Ukrainians by volunteer students of the Faculty of Philology of Vilnius University and by teachers. The flows of the teaching groups will be formed according to the possibilities of attendees to attend on the suggested times and the languages that they know (Russian, English), as specified in the registration forms. The courses are free of charge, and the teaching material will be provided to the attendees.

The first groups will start on the 16th-18th of March, and the others will start in following weeks. One teaching course will have 25 lessons and will continue for 3 months. The registered persons undertake to attend all the lessons.

The persons who want to take part in the courses of the Lithuanian language have to complete the registration form at https://forms.gle/1dCCLYSDWc3Rgnep9

The number of attendees is limited. Only registered persons may attend.

The courses of the Lithuanian language will be conducted in the premises of Nocturnal Vilnius Hive (Vilniaus str. 22), Vilnius University (Universiteto str. 5), and in adult schools.

Contact person: Project Manager Donata Šablinienė, donata.sabliniene@vilnius.lt

E-course of A1 level for the Ukrainian war refugees and their children

E-course of A1 level for the Ukrainian war refugees and their children

The Institute of Language and Culture LINGUA LITUANICA offers a free online course of the Lithuanian basics (level A1) for the Ukrainian war refugees and free course of the Lithuanian language for children of Ukrainian war refugees. At the time of registration, a registration card issued by the Migration Department has to be presented.

E-course of A1 level for the Ukrainian war refugees

Course’s structure: in total, 95 academic hours are assigned to the course (1 academic hour amounts to 45 minutes). 90 academic hours should be used for independent learning, while 5 academic hours should be spent with the teacher on Skype.
Course’s duration: 3 months.
A certificate of attendance is issued. If necessary, we prepare an official document addressed to employer or another institution.
To register: https://bit.ly/36b0Zd0

Course of the Lithuanian language for children of the Ukrainian war refugees

The knowledge of the Lithuanian language is improved, the writing, reading, oral and written interaction skills are developed. Attractive creative tasks, games and friendly environment encourage the children’s interest in a new language and train their imagination.

Beginning of the courses: 01 Apr 2022
End of the courses: 02 Jun 2022
Timetable: Friday, 14.00-14.45.
Age of children: 6-10 years
Instruction languages: Russian, Lithuanian
Place: Institute of Language and Culture LINGUA LITUANICA, Gedimino ave. 26, Vilnius.

The number of places is limited.

To register: https://bit.ly/3tqlGtX

MEDICAL SERVICES

Healthcare / treatment services provided to war refugees from Ukraine

Healthcare / treatment services provided to war refugees from Ukraine

Health care services for third-country nationals who left Ukraine due to the military actions of the Russian Federation in Ukraine are provided according to their status – see table>>.

You may check whether you have a compulsory health insurance at https://dpsdr.vlk.lt/PublicSearch.aspx

Registration to health care institution

Registration to health care institution

Can I subscribe to a health care institution (GP)?

In order to subscribe to a health care institution (GP), you have to have a compulsory health insurance.

If you have to have a compulsory health insurance, you will have to fill in a special application form in the selected primary health care institution (outpatient clinic), expressing the patient’s will to receive health care services and to choose a particular general practitioner or paediatrician.

You must bring a personal identity document, Lithuanian residence permit (national visa issued in the Republic of Lithuania), children – a personal identity document, Lithuanian residence permit (national visa issued in the Republic of Lithuania) and a personal identity document of one parent.

What details do I need to provide to the health care system?

The registration centre will issue you a registration card. The card will indicate your personal ESI code. This code is unique and given to you to identify you whenever you are provided with health care services or prescribed medicine. Please show your ESI code to health care experts during your visit at health care institutions or pharmacies.

Preventive health examination

Preventive health examination

Where to refer to the general practitioner (internist, paediatrician), for services of care during pregnancy, preventive check-up and vaccination of the underage?

These services are provided in the following entities in Vilnius City:

  • Personal health care institutions subordinate to Vilnius City: 6 outpatient clinics (Antakalnis Outpatient Clinic, Central Outpatient Clinic, Šeškinė Outpatient Clinic, Karoliniškės Outpatient Clinic, Naujoji Vilnia Outpatient Clinic, Outpatient Clinic of Vilnius City Clinical Hospital) and Grigiškės Health Care Centre.
  • 46 private general practitioners’ surgeries and centres of other subordination.

Contacts of outpatient clinics

The list of all health care institutions and their contacts are available at https://ligoniukasa.lrv.lt/lt/paslaugos/e-paslaugos/sveikatos-prieziuros-istaigos-ir-paslaugos-visoje-lietuvoje-3

Are minor children eligible to a free preventive health examination?

Yes. Contact general practitioner.

Where can I go for an eye test?

VISION EXPRESS and OPTIO optics join forces to provide good vision for the victims of the war in Ukraine.

In case of breakage of the eyeglasses or having bad vision, please visit one of VISION EXPRESS or OPTIO opticians where you can get:

  • free eye test
  • free eyeglasses or free contact lenses.

The offer is valid for both children and adults. In order to take advantage of any of the above offers, you will need to present one of the following documents proving your identity and citizenship: registration card, residence permit in Lithuania for humanitarian reasons, temporary visa, passport of a Ukrainian citizen or birth certificate of a child.
Opticians will provide more information on free eye test and free eyeglasses or contact lenses. The social initiative will be implemented until a separate announcement from JSC Vision Express.

More information in UA>>

Emergency help

Emergency help

Where to refer if labour (childbirth) starts?

If the labour (childbirth) starts, the person should refer independently to:

  • Vilnius City Clinical Hospital, Antakalnio str. 57, phone: +37052391486;
  • Centre of Obstetrics and Gynaecology of Santara Clinic, Hospital of Vilnius University, Santariškių str. 2, block F, phone: +37069771247,
  • Vilnius Maternity Home, Tyzenhauzų str. 18A, phone:+37052622455.

If the childbirth starts very suddenly, call ambulance by 112

May I refer directly to ear doctor or cardiologist if my ears are aching or I feel pressure in the heart’s area? 

Free services of specialist doctors (otolaryngologists, cardiologists, neurologists, etc.) in the Republic of Lithuania are provided only on the basis of referral from the general practitioner (internist, paediatrician) that is issued if the general practitioner needs a consultation of specialist doctor in order to diagnose a disease or to render treatment. Referral of the general practitioner is not necessary when going to dermatovenereologists.

If you go to a specialist doctor on own initiative, you will have to pay for the consultation.

Am I eligible to emergency medical care?

Yes. Call for an ambulance all over Lithuania by dialling 112. Emergency medical care is provided to everyone free of charge.

Will the National Health Insurance Fund cover the emergency medical care?

Yes. Emergency medical care includes first aid and emergency medical care provided at medical institutions (providing both inpatient and outpatient services). Emergency medical care does not require a referral.

Vaccines

Vaccines

Where and which vaccine against Covid-19 disease is available?

  • In the chosen health care institution;
  • In the Central Outpatient Clinic that is responsible for vaccinating of aliens against Covid-19;
  • In some pharmacies;
  • The list of institutions that vaccinate against Covid-19 in Vilnius is available at https://vakcina.vilnius.lt/

Registration for vaccination is available by short phone number 1808 (when calling from non-Lithuanian number +370 66 01 1808). You may also call the Central Outpatient Clinic that is responsible for vaccinating of aliens against Covid-19. Registration for vaccination in this outpatient clinic is available from Monday to Friday from 9 am until 2 pm, by phone numbers:

+370 658 22 907 (in Lithuanian and Russian);
+370 652 03 078 (in Lithuanian and English).

PI Central Outpatient Clinic vaccinates the persons in Naujamiestis branch a K. Kalinausko str. 4, Vilnius. The vaccinated aliens will receive a printed EU digital Covid certificate or a digital certificate will be forwarded.

The following vaccines are available in Lithuania:

  • Comirnaty (Pfizer),
  • Comirnaty (Pfizer) to 5-11 years old children,
  • Moderna (Spikevax),
  • Nuvaxovid (Novavax) from 07 Mar 2022,
  • Janssen (only booster dose if the first dose of vaccine was Janssen).

The information about the vaccine of interest or another medicinal product registered in Lithuania is available on the website of the State Medicines Control Agency at https://vapris.vvkt.lt/vvkt-web/public/medications?lang=en

The information is available in Lithuanian and English.

Are children eligible to vaccinations, based on the Children’s Preventive Vaccination Calendar (e.g. for hepatitis, measles, rotavirus, etc.)?

Yes. Contact general practitioner.

Emotional and psychological help

Emotional and psychological help

Where can I go for emotional help?

In response to the war in Ukraine and the growing number of people coming from the country, the Ministry of health, together with its partners, is providing free assistance. By calling the short number 1809, you will reach a daily emotional support line in Russian where volunteers work. On www.manodaktaras.lt, adults, and children will be able to get video consultations of psychologists and psychotherapists free of charge.

Where can I get free assistance from a psychiatrist?

Contact a mental health care centre, which offers this type of support, covered by health insurance funds. The services are free of charge.

Comprehensive Aid to the Ukrainian Victims of Sexual Violence and Exploitation

Comprehensive Aid to the Ukrainian Victims of Sexual Violence and Exploitation

Centre for Combating Human Trafficking and Exploitation together with the Ministry of Social Protection and Labor of Lithuania implements the project ” Comprehensive Aid to the Ukrainian Victims of Sexual Violence and Exploitation ”

If you are a victim of sexual violence or exploitation after the Russian military invasion to Ukraine on February 24, 2022 please contact us.

Help includes:

– Legal aid (consultations and representation)

– Medical aid

– Psychological assistance (online consultations)

– Material aid

Help is provided to everyone: women, men and children.

Help is confidential and free.

You can contact us:

– By Hotline number: +370 662 42920

– By e-mail: ua.victimsupport@anti-trafficking.lt

You can’t and shouldn’t be silent!

Medicines, medical aids and devices

Medicines, medical aids and devices

How can I get the necessary medication?

If you were treated at a hospital, the necessary medication and healthcare services will be provided by the physician, providing the treatment. In other cases, prescription for outpatient treatment can be prescribed by the physician, providing the treatment.

How do I get medicine or medical aids at a pharmacy?

You can get medicine at a pharmacy with a prescription issued by th general practitioner. If you are registered at the registration centre, all prescription medicine will be provided free of charge. Reimbursable medical aids at the pharmacy are provided only for persons, covered by the compulsory health insurance. They also require a prescription from a physician.

Where do I go for medical aids (orthopaedic splints, diapers, diagnostic tapes)?

Go to a pharmacy or a company, supplying these aids, to purchase the aids on your own, or, if you are covered by the compulsory health insurance, contact your general physician, who will issue a prescription. Then bring the prescription to the company or pharmacy, selling these aids, which has signed an agreement with health insurance funds.

Where do I go if I need medical devices (artificial ventilation and oxygen devices, simple or smart insulin pumps, infusion pumps)?

First of all, contact general practitioner. He or she will evaluate your condition and need, and refer to an doctor specialist, who will make the decision regarding the prescription of a certain device.

Oncological care and medical rehabilitation

Oncological care and medical rehabilitation

Where do I get treatment services for cancer patients?

First of all, contact general practitioner. He or she will evaluate your condition and the available medical records, and issue a referral for further treatment.

Where do I go for medical rehabilitation?

Contact general practitioner. He or she will issue a referral for a consultation with a rehabilitation physician, who will evaluate patient needs and decide what kind of rehabilitation services is needed for the patient.

 

Reimbursable health care services

Reimbursable health care services

Where can I get me information on reimbursable health care services in Lithuania?

The National Health Insurance Fund offers this information by phone +370 5 232 2222, e-mail: info@vlk.lt or to visitors coming to the office all over Lithuania (ligoniukasa.lrv.lt/lt/gyventoju-aptarnavimas). Information is available in Lithuanian, English and Russian languages.

More information is available on the website at ligoniukasa.lrv.lt in Lithuanian language or English language at – ligoniukasa.lrv.lt/en.

Relevant information

Relevant information

Where do I find other relevant information?

All relevant information on other available support is provided on the website of the Government of the Republic of Lithuania: lrv.lt or ltua.lt.

to take advantage of any of the above offers, you will need to present one of the following documents proving your identity and citizenship: registration card, residence permit in Lithuania for humanitarian reasons, temporary visa, passport of a Ukrainian citizen or birth certificate of a child.
Opticians will provide more information on free eye test and free eyeglasses or contact lenses. The social initiative will be implemented until a separate announcement from JSC Vision Express.

More information in UA>>

MENTORING PROGRAM BEFRIEND VILNIUS

“BeFriend Vilnius“ is a non-financial programme where local mentors offer their most valuable asset – time – to newcomers by providing them with information and advice on a 1-1 basis, either in person or virtually. For more information>> https://ihvilnius.lt/befriend

CULTURE

We invite Ukrainian citizens to participate in free cultural events and activities.

To take advantage of the opportunities, please read the descriptions of free services in the table and, in case of activities that require pre-registration, call or write to the specified office contacts.

For consultation, you can contact Justina Tamošiūnienė, chief specialist of the Culture department of City of Vilnius, by email justina.tamosiuniene@vilnius.lt or by phone +3706 8752 301 (in Lithuanian, Russian, Polish).

SOCIAL SERVICES

Social services are available to various groups of people: the elderly and their families, people with disabilities and their families, children left without parental care, children and their families at social risk, other people and families.

SOCIAL BENEFITS

Ukrainians who have been granted temporary protection in Lithuania have the right to monetary social assistance.

Upon receipt of the registration card in the Migration Department (under the application to issue a temporary residence permit on the humanitarian ground) and before the decision to grant the temporary residence permit in the Republic of Lithuania is made, the persons may apply for a one-time allowance, care allowances, and support to pupils.

In addition, the following must be provided:

  1. an identity document (e.g. passport, driving license, pensioner’s card, student card, employee card);
  2. bank account number (If you have);
  3. if necessary, other documents.

When the decision to grant the temporary residence permit in the Republic of Lithuania is made (on the basis of temporary protection), the persons may apply for all other benefits.

In addition, the following must be provided:

  1. an identity document (e.g. passport, driving license, pensioner’s card, student card, employee card);
  2. bank account number (If you have);
  3. if necessary, other documents.

Important information for people returning to Ukraine! We would like to remind that recipients of social benefits have to notify the Division of Social Benefits immediately about any changes that may affect payment of respective benefit, for example, when a person moves to another city or country.

The most convenient and fastest mode to apply for cancellation of benefits is to send an e-mail to sis@vilnius.lt, to enter the data on the form, or to select the application to cancel the benefits at www.spis.lt

 

One-time benefit

One-time benefit

The one-time allowance of 294 euro is granted to persons, who left Ukraine because of the Russian military aggression and to whom temporary protection was granted by the resolution of the Government of the Republic of Lithuania, for the period until the decision whether to grant them temporary residence permit in Lithuania is made so that they could satisfy the most necessary needs.

How to apply?

  1. Electronically Provision of one-time benefit (for persons who left Ukraine due to Russian military aggression);
  2. Send the completed and securely e-signed application form specified in this service description to sis@vilnius.lt;
  3. After visiting the Customer Service Center of City of Vilnius at Konstitucijos ave., 3 (I fl.).
  4. Send the completed application by post to Kauno str., 3, LT-01314 Vilnius.

Important. Dear clients, in order to get your benefits in a faster, safer and more convenient manner, we recommend you choose the option of payment to your personal bank account because:

  • You will be able to withdraw the benefit in the place that is more convenient for you – in the bank’s unit or from ATM;
  • You will be able to withdraw money from ATM at the time convenient for you, safely and without need for any additional documents.

More detailed information for the Ukrainian citizens on the issues of financial services and account opening is available here>>

Consultations and information are available by phone: 8 601 48397, 8 664 52883,  (in Lithuanian, Russian and English).

Lump-Sum Allowance for Settlement of Foreign Nationals

Lump-Sum Allowance for Settlement of Foreign Nationals

A foreign national who has received temporary protection in the Republic of Lithuania may be granted a lump-sum allowance to settle in a place of residence in the territory of the City of Vilnius – to purchase essential furniture and household items, to cover travel and/or luggage transportation to the place of residence.

The amount of the allowance ranges from EUR 628 to 1256, depending on the number of people living together.

A rental agreement for residential premises for a period of at least 6 months must be concluded and registered in the Real Estate Register of the Republic of Lithuania.

How to apply?

  1. Electronically https://paslaugos.vilnius.lt/en/service/61Online;
  2. By sending an application signed with a secure electronic signature by e-mail to sis@vilnius.lt ;
  3. By sending a completed application by registered mail to Kauno str. 3, LT-01314 Vilnius;
  4. By visiting Customer Service Centre of the City of Vilnius at Konstitucijos ave. 3 (ground floor).

For advice and information, please call: 8 601 48397, 8 664 52883 (Lithuanian, Russian, English).

Monthly Compensation for Pre-School and Pre-Primary Education of Children

Monthly Compensation for Pre-School and Pre-Primary Education of Children

Monthly compensation for child’s pre-school or pre-primary education

The monthly compensation of 78,40 euro may be awarded to the alien to cover the expenses of child’s pre-school or pre-primary education for not more than 6 months from the beginning of pre-school and/or pre-primary education.

Vilnius residents are eligible for this compensation

How to apply?

  1. Electronically https://paslaugos.vilnius.lt/en/service/166;
  2. By sending an application signed with a secure electronic signature by e-mail to sis@vilnius.lt ;
  3. By sending a completed application by registered mail to Kauno str. 3, LT-01314 Vilnius;
  4. By visiting Customer Service Centre of the City of Vilnius at Konstitucijos ave. 3 (ground floor).

For advice and information, please call: 8 601 48397, 8 664 52883 (Lithuanian, Russian, English).

Social benefit + compensation for heating and water

Social benefit + compensation for heating and water

Social benefit is granted when the average income per person is less than 172,70 Eur/month.
Heating compensation – when heating costs exceed 10% of the difference between income and 2 SSI* amounts (EUR 314) per family member or 3 SSI amounts (EUR 471) per resident.
Hot water compensation – when the cost of hot water exceeds 5% of the family or personal income.
Drinking water compensation – when the cost of drinking water exceeds 2% of the family or personal income.

*SSI – state-supported income – EUR 157.

How to apply?

  1. Electronically www.spis.lt.
  2. After visiting the Customer Service Center of City of Vilnius at Konstitucijos ave., 3 (I fl.).
  3. Send the completed application by post to Kauno str., 3, LT-01314 Vilnius.

Consultations and information are available by phone 8 700 35545 (in Lithuanian and Russian).

Child benefits

Child benefits

Child benefit (Child money)

EUR 85.75

 it is paid for each child under 18 years of age or up to 23 years of age if the child is enrolled in a general education program.
Additional child benefit 

EUR 50.47

 it is paid to a disabled child, as well as to each child from a large or poor family as long as the family is considered rich or poor.
One-time benefit for a pregnant woman

EUR 315.07

 it is paid to a woman who is not entitled to maternity benefit from Sodra when there are 70 calendar days left until the expected date of childbirth.
One-time child benefit

EUR 539

 it is paid at the birth of a child, adoption of a child (regardless of age) or custody of a family (up to 1.5 years, if not paid at birth or first custody).
Benefit for the birth of twins, triplets and more children it is paid to one parent until the children are 2 years old
Childcare benefit for a pupil or student EUR 294 it is paid from the day of birth of a child until the age of 2, if the child’s parent, adoptive parent or guardian (caregiver) applying for the benefit is studying and is not entitled to childcare benefit from Sodra.
during the period of custody (care), it is paid to a child for whom custody (care) has been established in a family, care center or child care institution. At the end of the custody of a child, a person under the age of 24 may continue to receive a custody (care) benefit if the person is studying.
Targeted supplement to care benefit during the period of custody (care), it is paid to the family, family, care center caring for a child. At the end of the custody, if a child has remained with the former guardian and is still in school, the former guardian is entitled to continue to receive this benefit, but not longer than until the former ward reaches the age of 23.
Assistance money for individuals and legal persons caring for children

 

 Assistance money:
1. periodic cash benefit (EUR 500) is paid to a family (person), family or care center caring for the children;
2. a one-time child settlement benefit paid to a family (person) caring for unrelated children to create a living space and acquire basic needs for a foster child.
How to apply?

1. Electronically www.spis.lt or https://paslaugos.vilnius.lt/ by selecting the desired service.

2. After visiting the Customer Service Center of City of Vilnius at Konstitucijos ave., 3 (I fl.).

3. Send the completed application by post to Kauno str., 3, LT-01314 Vilnius.

Consultations and information are available by phone 8 700 35545 (in Lithuanian and Russian).

 
Student support

Student support

The following support is provided to children of Ukrainian refugees attending schools in Lithuania:

  • free school meals (lunch, breakfast, afternoon meal, free meals at the school summer camp);
  • assistance in purchasing school supplies (it will be possible to apply from 1 July to 5 October this year for the 2023-2024 school year).

Pre-schoolers, first graders and second graders receive free lunch without assessing family income. No requests required. Breakfast and dinner are exceptionally available for students in grades 0-2 when assessing family income. In this case, a request must be made.

Free meals (lunch, breakfast, afternoon meal) are provided for students in grades 3-12 when assessing family income. A request must be made.

Where to apply for free meals?

If the family lives in Vilnius and the child has started attending Vilnius city school, the administration of that school must be applied for free meals. A school representative will help fill out the application.

If the family has stayed in Vilnius but the child attends a school outside Vilnius, the application must be submitted to the administration of the school where the child is studying (the application will be forwarded to the Social Benefits Division of City of Vilnius) or to the Vilnius City Administration Customer Service Center at Konstitucijos ave., 3. In this case, a specialist will help.

Who can make a request?

The following persons can make a request:

– one of the child’s parents or other cohabiting adults;
– an adult student;
– a minor student who is married or emancipated;
– a student aged 14-18 with parental consent.

Consultations and information are provided by phone: 8 601 48152, (8 5) 204 2146, 8 616 13649.

For the disabled

For the disabled

Targeted compensation for the costs of custody (care) is granted if a person has a special need for ongoing custody (care).
Targeted compensation of nursing costs – if a person has a special need for permanent care.
The benefit for the deceased recipient of targeted compensation is paid to the individuals or legal persons who buried the deceased for the month when the recipient of that compensation died. Those who buried are also paid the targeted compensation for the previous month that the person did not receive before the day of death

How to apply?

  1. Electronically www.spis.lt or https://paslaugos.vilnius.lt/ by selecting the desired service.
  2. After visiting the Customer Service Center of City of Vilnius at Konstitucijos ave., 3 (I fl.).
  3. Send the completed application by post to Kauno str., 3, LT-01314 Vilnius.

Consultations and information are available by phone 8 700 35545 (in Lithuanian and Russian).

Loss of a close person

Loss of a close person

What support is available?

Funeral allowance (EUR 392).

Who can apply?

Those who buried the person.

How to apply?

  1. Electronically www.spis.lt.
  2. After visiting the Customer Service Center of City of Vilnius at Konstitucijos ave., 3 (I fl.).
  3. Send the completed application by post to Kauno str., 3, LT-01314 Vilnius.

Consultations and information are provided by phone: 8 686 08726, 8 664 36796, (8 5) 216 3580 (in Lithuanian and Russian).

Other important information

Other important information

https://socmin.lrv.lt/lt/veiklos-sritys/socialine-integracija/lietuva-ukrainai/socialine-parama-ukrainieciams;
https://lrv.lt/lt/aktuali-informacija/informacija-apie-situacija-ukrainoje/aktuali-informacija-1/parama-ukrainai
https://socmin.lrv.lt/lt/veiklos-sritys/socialine-integracija/informatsiia-dlia-gromadian-ukrayini-1/sotsialna-pidtrimka

! When calculating the income for receiving cash social assistance, the income received by a family or a person does not include the following: child money, 20-40% (depending on the family composition) of employment income, unemployment social insurance benefits.

INFORMATION FOR UKRAINIAN CITIZENS ON FINANCIAL MATTERS

Opening accounts for Ukrainian citizens, Payment cards, Exchange of hryvnias, Payment orders, Additional information, Useful links>>

CIVIL REGISTRY SERVICES

What should I do after the birth of a child?

What should I do after the birth of a child?

When a child of Ukrainian citizens is born in Lithuania, the Civil registry office must be applied for birth registration. If a child is born in Vilnius, the Vilnius City Administration Civil registry division at address K. Kalinausko str. 21, Vilnius, phone (8 5) 233 47 20 or 8 678 84865 must be contacted. If a child is born in another city, the Civil registry office of that city must be contacted.

The birth of a child must be declared within three months of the birth. The following documents must be submitted when applying for birth registration:

  • Identity documents of parents (i.e. valid travel documents and, in their absence, alien’s registration certificates).
  • Marriage certificate of parents;
  • Birth certificate issued by a health care institution or a medical advisory board confirming the birth of a child.

Read more>> https://paslaugos.vilnius.lt/service-list/Naujagimio-gimimo-registravimas

What are the procedures for a deceased person?

What are the procedures for a deceased person?

If a Ukrainian citizen dies in Lithuania, the person concerned must apply to the Civil registry office for death registration. If a person dies in Vilnius, the Vilnius City Administration Civil registry division at address K. Kalinausko str. 21, Vilnius, phone (8 5) 233 47 20 or 8 678 84865, must be applied. If a person dies in another city, the Civil registry office of that city must be contacted.

The following documents must be submitted when applying for death registration:

  • Identity documents of applicants (i.e., valid travel documents and, in their absence, alien’s registration certificate).
  • Medical death certificate issued by a personal health care institution.

Read more>> https://paslaugos.vilnius.lt/service-list/Mirties-registravimas-uzsienio-valstybeje-mirusio-asmens-mirties-itraukimas-i-apskaita

I would like to register a marriage

I would like to register a marriage

Ukrainian citizens intending to marry in Lithuania must apply to the selected Lithuanian civil registry office. To register a marriage in Vilnius, the Vilnius City Administration Civil registry division at K. Kalinausko str. 21, Vilnius, phone (8 5) 233 47 20 or 8 678 84865, must be applied. If persons wish to register their marriage in another city, they must contact the Civil registry office of that city accordingly.

The marriage shall be registered at least one month after the application date. For legal reasons, a marriage may be registered at least two weeks after the application date, on presentation to the Civil registry office of a document issued by the relevant authority confirming the important reason given.

The following documents must be submitted when applying for marriage registration:

  • Identity documents (i.e., valid travel documents and, in their absence, alien’s registration certificates).
  • A document issued by their country of origin certifying that there are no obstacles to their marriage. For the issuance of the above documents to Ukrainian citizens, the Embassy of Ukraine in Lithuania must be applied.
  • Due to legal stay in Lithuania – Ukrainian citizens are exempted from the visa requirement when crossing the external borders of the Member states when the duration of stay does not exceed 90 days in any 180-day period (visa-free regime) and (or) and a valid Schengen visa, national visa or temporary or permanent residence permit. Ukrainian citizens holding biometric passports and whose national visas or temporary residence permits in Lithuania have expired may immediately start using the 90-day visa-free regime upon expiry of these documents. Relevant information on the issuance of visas or residence permits in the Republic of Lithuania to Ukrainian citizens is published on the website of the Migration department under the Ministry of the interior>> https://migracija.lrv.lt/lt/naudinga-informacija/ukraina-ukrayina-ukraina-ukraine/informacija-ukrainos-pilieciams-1.

Read more>> https://paslaugos.vilnius.lt/service-list/Prasymo-iregistruoti-santuoka-priemimas-ir-santuokos-registravimas.

PUBLIC TRANSPORT – FREE OF CHARGE

For Ukrainians who left the war zone and chose Vilnius, the capital offers free travel in urban public transport. Ukrainians will only need to present an identity document to the conductors – they will not need tickets or other documents. Public transport in the capital will also be free for foreigners who legally resided in Ukraine but left the country due to the war and arrived in Vilnius. With a Ukrainian passport, it will be also possible to visit municipal museums for free.

Where to buy a public transport ticket?

Where to buy a public transport ticket?

Ukrainians who came to Vilnius from the war zone do not need to buy a Vilnius card or a one-time ticket, because public transport in the city is free. Those traveling by public transport in the capital shall have an identity document with them and present it to an official during control.

What if the conductor does not recognize my identity document?

What if the conductor does not recognize my identity document?

The conductor may not recognize a document, if it is impossible to establish that the person is a citizen of Ukraine. For example, a discount card or a bank card. A document with a photo, name, and very good if nationality is required. Basically, a passport or a copy of it is best. The copy shall also be of good quality. It would be great if the passport was scanned with a mobile app or a quality photo was taken (not at dusk, etc.).

If the document is valid and properly scanned/copied/photographed, the conductor will definitely recognize the document.

What is the procedure for traveling by public transport with children or for children?

What is the procedure for traveling by public transport with children or for children?

If parents with children travel on public transport, it will be enough to provide a document confirming that the person is a citizen of Ukraine. No additional children’s documents will be requested. If children travel alone on public transport, similarly to adults, they will have to show a document – a birth certificate, student certificate or copies – to the conductor. In any case, conductors look tolerantly at children who say they are from Ukraine and empathetically evaluate the situation.

How to find public transport timetables?

How to find public transport timetables?

Bus and trolleybus timetables can be found in electronic or paper timetables at public transport stops, in the m.trafi mobile app and online.

How to plan the fastest route?

How to plan the fastest route?

After entering the website www.stops.lt, choose the desired language. We recommend choosing the Ukrainian language. You will find the selection bar in the right corner of the screen (view).

Then choose „Fastest route search” from the toolbar on the left (ukr. Пошук найшвидшого маршруту). This feature is most convenient when traveling, as you can enter not only a stop in the search boxes, but also an address from where you are going and where you are going to go.

You can also enter points A and B and the time you want to go or leave immediately.

You can also plan a trip by simply selecting the number of the desired route. For example, if you know you only have a 1G bus route, choose „High speed buses” on the left (ukr. Експрес автобус).

CAR PARKING

We understand the difficult financial situation of refugees from Ukraine, so to help them enter the labor market as soon as possible, we will not demand payment for parking in municipal parking lots. The decision is termless.

INFORMATION ON CHILDREN’S RIGHTS AND CHILD CARE

Information for Ukrainian citizens wishing to take care of children from Ukraine.

Advocates of child rights invite you to access the information and, if you decide to take a Ukrainian child into your family, please contact the nearest territorial division of the State Child Rights Protection and Adoption Service.

Read more>> Information for Ukrainian citizens wishing to take care of children from Ukraine (vaikoteises.lt)

Vilnius child right protection division, T. Ševčenkos str., 16G, Vilnius, email Vilniaus.miestas@vaikoteises.lt, phone 8 613 51 122. Contacts: territorial divisions>>vaikoteises.lt

FOR THOSE WHO BRING ANIMALS

Pets arriving in Lithuania from Ukraine are accepted, even if they are unlabeled, not vaccinated against rabies, have neither proper veterinary documentation nor a rabies antibody titer.

After receiving information on an unvaccinated pet from Ukraine, the responsible officials of the territorial divisions of the SFVSS will arrange the microchipping, rabies vaccination, and monitoring of such an animal for 21 days at the place where the pet is kept.

The changes to the introduction of pets into the EU apply exclusively to Ukrainian citizens and not to legal entities such as sellers or breeders – the procedure for the commercial introduction of pets into the EU remains unchanged for the time being.

After arriving in Lithuania with a pet marked with a microchip and vaccinated against rabies, please notify ukrainepets@vmvt.lt for monitoring purposes.

After arriving in Lithuania with a pet vaccinated during the trip to Lithuania, the pet must be quarantined at the person’s location for 21 days after vaccination.

After arriving in Lithuania with an unmarked and non-vaccinated pet, please notify ukrainepets@vmvt.lt. Following notification about a non-vaccinated pet, its vaccination and labeling will be provided free of charge.

If you have any questions, please contact ukrainepets@vmvt.lt or 8 800 40 403.

HELP WITH THINGS FOR UKRAINIANS

Ukrainians who came from the war zone and settled in Vilnius, after registration, can receive support in the following places:

Caritas Lithuania, Lukiškių g. 9 – clothes, goods, bedding, footwear, toys and toiletries.

„Save the Children”, Klaipėdos str., 6 – clothing, utensils and hygiene items.

Lithuanian Red Cross Society, Lukiškių g. 9 – items and hygiene products.

Order of Malta Helpdesk, Gedimino ave., 56B – basic hygiene package, SIM cards and clothing.

DĖK’UI stop

OTHER OPPORTUNITIES

  • After presenting an identity document, you can travel by train within Lithuania free of charge.
  • Use the services of Lithuanian libraries free of charge. There is a library in every city and town. Reader certificates are issued to the people from Ukraine free of charge. They have free access to public internet computers and wireless internet, family, youth, and leisure spaces, can participate in educational activities and children’s sensory readings, can attend exhibitions and other cultural events, have access to a variety of board and interactive games, music recordings, movies, books, and periodicals in a variety of languages stored in library collections.